Why is the social insurance number on the T4 employee copy coming up as xxx-xxx- 123 instead of the 9 digit SIN?

Hi shaunshienfield,

Thank you for reaching out in the Community today! QuickBooks is a versatile program that enables you to get your work done faster. 

Protecting the privacy of your business is imperative when using a cloud-based program like QuickBooks Online. We also take seriously the privacy and security of your employees, as their personal identifiable information is stored in the system (such as SIN #). I'll explain what this means for the visibility of the SIN in your account.

Once you enter your employee's SIN number, you're only able to see the last 3 digits of the number on their T4 form. I know it may be important for you to have access to their full SIN number, and I'd urge you to follow up with the employee directly to get this information.  

If you'd like to leave feedback about this for our product development team, you can do so by clicking the Gear icon > Feedback.

If you have any other questions regarding employee SIN, please reach out to our tech support team.