Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
March 1, 2024
Question

"Your payment of $A to Mr B is larger than usual and exceeds your direct deposit security limit." My limit is 4x $A Does anyone know why QB is not processing payroll?

  • March 1, 2024
  • 1 reply
  • 1 view
I received the message last payroll as well, but payroll was processed, however money was not transferred today. It seems QB has some issues...

1 reply

March 1, 2024

Good mornign, matthias_bloenni.

 

Based on the information you've provided, the best course of action would be to contact our support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

 

If you have any other questions, feel free to reach out here.