Hi what is happening with Quickbooks? Have had the green circle for 2 days now

Hi jessica16,

Welcome to QBCommunity!

Sorry to hear that you're experiencing the green circle.

I would recommend running QuickBooks on Google Chrome. If you're still experiencing this error on Google Chrome, try these troubleshooting steps:

1. Clear your browser cookies and cache: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
2. Try and open QuickBooks in an Incognito window (Ctrl + Shift + N).
3. Ensure Google Chrome is on the latest version.

If the green circle persists, contact our Customer Success Team so we can do some further troubleshooting. You can refer to this article to reach them: Get help with QuickBooks products and services.

Bonny