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Hi, my client set-up his different name for specific purpose like Client's name (First Name Last Name) -  used for employee reimbursement and owners draw. Another one is Client's name (First Name Middile Initial Last Name) - as an employee. But all his paychecks were written as First Name Middle Initial Last Name - Vendor. How could I change the name from vendor to an employee? Thanks.

Hi my client bought supplies in Amazon using AMEX. However there is no charges to AMEX because client uses rewards point to the cost of supplies. So the cost is netted out to rewards point resulting to $0.00 value. How should I account for this?

I want to resubscribe but my plan cost has increased tremendously. I would want a better plan to resubscribe further.

I can get into Quickbooks Time, but not Quickbooks Online. When I log in to my Quickbooks Online account I get the following message: "We couldn't find a Quickbooks Online or Quickbooks Online Accountant account for this email address." However, I can access Quickbooks Time normally. I wrote to Quickbooks Time support, and they told me that my account appeared as associated with Quickbooks Online, but that I should solve it only with Quickbooks Online, but in Quickbooks Online they ask me for access to help me, which I cannot do.

Hi everyone. Just wanna ask I have a negative balance on Customer Advance. I have made an error on my entry. I journalize an entry as Dr Customer Advance, CR Bank Account. And I made a Receive Payment of the pre-payment amount of customer an apply it as DR Bank Account CR Accounts Receivable. After 3 months the invoice is paid and the negative balance of Accounts Receivable is also applied. How will I solve the negative balance of Customer Advance? 

I talked to a Rep of Quickbooks yesterday and he told me I can apply for a refund on a quick books biennial charge I was charged in February 2022.  But when I was doing that it is asking me for a bill number and it says you can find it in the email but I do not see a bill number. What do I do?

I sell cellular phones, for one model I can have 5000 serial numbers (IMEI) and I need to track them to whom did I sell it to and who´s my vendor. How can I do that in QB on line? is there an upgrade on it or in which version of QB can be possible to do it?

Hello, Our website is hosted on shopify and currently we are using tally as our accounting software. We want to automate the accounting process by syncing order data, products and customers, automating invoice generation etc. We implemented quickbooks realized that on tally we create invoices based on fulfillment date whereas in quickbooks invoices get created on order create date bases which leads to 1) Increase Revenue (2) lack of physical inventory or actual purchase may be on later date ( Decrease liability ) – Not correct picture on Profit & loss statement. Our CA has told that by law we should invoice based on fulfillment date only. Can you suggest what could be a possible solution which can be implemented on quickbooks? or should we continue with tally only?

Good day, This is a request/recommendation to add an extra text box to be used to add a reference number/info when creating a Quote if there is. The second one is we currently forced to add a PO under the address box because there is no space for it when creating an invoice, please see attached image where I drew how it could look.  Of course if a user does not need to fill up that information the text box shouldn't appear when the Quote/Invoice is printed, just like the text box of the Expiration date. Thank you,Sandile Mbonani 

I tried to sign in with Google Chrome, but I can not. The meesage is: ErrorIndex 1 out of bounds for length 1 How to solve this? Please

I have cash receipts from related parties on temporary basis which will be returned as per availability.So how to make those receipts and payments entries in QuickBooks online. 

Se adapta Quickbooks a la leyes tributarias y de planilla de El Salvador? por ejemplo iva, facturacion con Creditos Fiscales, Facturas y sobre todo el uso de Bitcoin como moneda de curso legalGracias

I have QBO subscription

I just want to go through the Pro Advisor Training. I need to sign up for a Quickbooks Accountant account, it is asking for a firm name and number. I do not have a firm! I am just a person who wants the certification for possible future career opportunities. How do I go about doing this?

We are looking for Accounting Software to implement to stabilize the Finance process & System. So, we are interested to more about Quickbooks accounting software. Please share Quickbooks Sales Team Contact.

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My company has 2 owners, I need to add the other owner..first question do I have to add myself or did that happen in the get started process? Second question why in step 2 do I not get the proper screen when I click on new?

Want to renew subscription Company ID  [company ID removed]

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I have been using the trial, then QBO Simple Start for a month. There are at least two unresolvable, dealbreaking issues:1) The description field doesn't show up on the recent transactions list, nor on many other reports. 2) A split transactions shows up like that in the reports or exports, as a split with no details of exactly how the transaction was split. Sure, you can see it by using the "split" hyperlink, but that isn't a viable option for when you need to deliver printed reports.Which leaves me flabbergasted. What were you thinking? Holding on for the issue to be resolved at an undetermined point in future isn't an option either, neither is upgrading just to get basic functionality, that should've been there in the first place. Seems like going back to the desktop version is the only solution.

I just recently purchased QB Online Plus as service was expiring on my Desktop version.  I am needing to customize all of my forms; invoice, estimate, etc.  However, after watching the online tutorial, I do not have the option to create my custom forms.  This is supposed to be included in my package.  How can I get this option?  This is an urgent request for information as I have a lot of items which need to be input and sent to customers.  Please see attached. Thank you

               What’s New in QBO International- Series 4 2022   Stay in the know about what’s new in QuickBooks Online. We're here to share the latest and greatest developments personalised for our International QuickBooks customers. Discover the latest features designed to make QuickBooks work even harder for you.    New look navigation menu  Introducing the new look navigation menu. We’ve made it easier to find what matters most to you and give you quick access to your day-to-day tasks like invoicing, banking, and more. We'll show you what tasks you can do in each menu tab, and how you can customise the menu to best meet your business needs. We can also show you how to switch between Business and Accountant view.   Add a Stamp, Signatures, or QR Code to invoices  Save time by adding a stamp, signature, or QR Code directly to your invoice template. Here's the steps to add this feature to your invoice template so you

Hello All, My organization is just signing up for Quickbooks online. We wish to post transactions for the past accounting year April 2021 to March 2022. I also have all bank statements that these transactions passed through.  Please what is the best way to go about it?. The transactions are not so much (an average of 10 per month) so I can post one by individually if need be. Looking forward to your advice. Thanks

About subscription. The cost is too high for renewal as we already had a account and was paying less. It was deactivated from your end and no one is cooperative in getting us activated. Should we continue or should look for something else. Please respond.

We are a service company in the events Management Industry. The company was founded in 2019, and installed Quickbooks Essentials and Quickbooks Standard Payroll to meet its initial reporting and compliance requirements. The company has gone from strength to strength, despite Brexit and the Covid pandemic and is now looking at upgrading its reporting requirements and has appointed a new CFO who wants to put in place the correct reporting requirements for the business going forward to ensure that management information regards the performance of the business is robust for the future, especially the exit strategy of the shareholders. We want to set up the following reporting in Quickbooks. Normally I would set up cost centres or departments in the nominal ledger, and capture the data that way, however as i have never used quickbooks before i have discovered that cost centres and departments mean different things in quickbooks and only cover certain types of transactions, no