How do you get through to customer support? I keep getting an error when trying to start a chat or request a call-back. Does Quickbooks actually even have a support team?

Yes, QuickBooks has a dedicated support team available to assist you. Could you please share the exact error message you encounter when you contacted our Intuit Live Experts? This will help me get you the right fix.

In the meantime, let's start by restarting your browser. If it doesn't work, consider accessing your account through an incognito window or another browser to request support again.
 

Regarding your tax location notice. QuickBooks regularly reviews your account to keep your tax calculations accurate. If your address changes or can’t be verified, you’ll receive a notice to update it. Please double-check your settings to ensure everything is correct.

Let us know in the comments below if you have additional questions.