It can be quite confusing when a tool you need isn't where you expect it to be, especially when you're trying to manage your supplier records. I’m here to help you find that option or figure out why it might be missing.
The Supplier credit option is usually located in the Suppliers column under the + Create menu. If you don't see it there, you can also find it by going to the All apps and then the Expenses and Bills tab. Select Suppliers and then click on the specific Supplier you want to credit. In the top right, click the New Transaction dropdown button and then select Supplier Credit from that list.
If you are using Simple Start, this option won't appear in your file. To use this function, you would need to upgrade to Essentials, Plus, or Advanced.
Please click the Reply button if you have any other questions or if you'd like me to help you check your subscription type!
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