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July 26, 2019
Question

Hello. I have a new client who has not prepared an IAS /BAS in quickbooks since Sept 2018. I can't seem to Prepare the IAS and Mark as Lodged. I want to get it up to date and lodge electronically from Quickbooks. Thanks Julieanne

  • July 26, 2019
  • 1 reply
  • 2 views
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1 reply

Zac Product Champion
Level 1
July 26, 2019

Hi Julieanne, 

 

Thank you for reaching out on this. 

 

Can you please check in the tax settings for the Lodging frequency for both GST and PAYG Withholding?

 

Make sure both frequency is reflect the lodging frequency of your client's. 

 

Please let us know if you are able to see the desired IAS come up for preparation. 

July 26, 2019
Hello Zac. The BAS/IAS profile is correct. I think it's because they have never prepared it through QB. I go into the only IAS that is there to prepare ( Oct 2018). I click on it to " Mark as Lodge" and it says the BAS has already been lodged and can't be lodged again and needs to be saved. There is no save button! Thanks
Zac Product Champion
Level 1
July 26, 2019

Thank you for the additional information Julieanne, 

 

So we can better assist you on this, can you please reach out to our support team via Contact Us ? 

 

Our support team would be able to help resolve this after verifying a few things with you on your client's file. 

 

Thank you.