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1 reply

QuickBooks Team
July 12, 2025

In QuickBooks Online (QBO), deleting a product and service is not possible, Dora. However, we can make the product and service inactive.

 

When you make an account inactive in QBO, all transactions linked to that account are retained, so your financial reports continue to reflect accurate historical data. Once an account is inactivated, it no longer appears in your active lists but remains part of your company’s history and can be accessed if needed.

 

Here's how to inactive the product:

  1. Select the Sales and choose the Products & services.
  2. Then click on the product items that you want to inactive or remove from your list.
  3. After choosing the product, hit Make inactive.

 

To reimport your products and services, you can also refer to this article for detailed instructions on how to import products and add a new list in QBO: Import products and services into QuickBooks Online.

 

If you have any additional questions about QBO, feel free to comment below.