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R
Rdbartlett
January 27, 2021
Question

Need a validation code

  • January 27, 2021
  • 7 replies
  • 74 views

Hi,

I have Pro 2007. Yes I know it's an old version, however it is what I have for the time being.

I purchased a new computer and installed Quickbooks on it. I now need a validation code and can't seem to get one.

I was on a chat last night for well over an hour and it seems that my info doesn't show up in their system.

I purchased this years ago, obviously, and have had it on several computers. It has all my business accounting and I need to access it.

The gal I chatted with was not helpful in any way shape or form.

 

Who can help me get a validation code? I am willing to upgrade to an newer version, however I need to access what I currently have. 

    7 replies

    MonicaM3
    MonicaM3
    Level 5
    January 27, 2021

    Hello @Rdbartlett,

     

    Thanks for checking in with the Community. I’d like to help you get a validation code so you can get signed in to your QuickBooks and get to business. While the 2007 version is out of technical support, we can try logging into your Customer Account Management Portal to get a validation code. Here’s how:

    • Log in to CAMPs using the credentials connected to your product. 
    • Select your QB version under Products & Services. 
    • Choose Details, and look for the validation code. 

    I’ll keep an eye out for your response. Let me know how it goes and we can determine the next steps if needed.

    R
    RdbartlettAuthor
    January 29, 2021

    Hi. My license is not registered in CAMPS. I don't know why. I am willing to upgrade to a newer version. If in doing that, will I be able to access my old version to get all of my company files?

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    January 28, 2021

    @Rdbartlett 

    I am not sure they will give you the validation code for the 14 years old license. You may install the trial license of QBD 2011, 2015, 2019 and 2021 to upgrade your old file in stages. Then you may purchase a one time license of QBD 2021 Pro 1 user worth $299 or Premier 1 user worth $499 later. We may share the trial codes of them all. Otherwise, you may purchase a 3rd party upgrade service.

    D
    Deborah602
    June 10, 2021

    I need a validation code to activate my license. I try to do the activation but is not working.

    Tori B
    Tori BQuickBooks Team
    QuickBooks Team
    June 10, 2021

    Hey there, @Deborah602. 

     

    Thanks for following the thread and sharing your concerns. 

     

    To get a validation code to activate your license, you'll need to contact our Technical Support Team. Our tech support agents can review your account in a secure environment and provide an activation code. I've included some steps to contact support below. 

     

    1. Open QuickBooks.
    2. Go to Help, then select QuickBooks Desktop Help.
    3. Hit Contact Us.
    4. Give a brief description of your issue, then tap Let's talk, and then choose a way to connect.

    Please let me know if you have additional questions or concerns. Take care and enjoy the rest of your day! 

    1
    19452
    December 19, 2022

    I spent more than an hour on the phone with QuickBooks help.  I need a validation code that will work.  She gave me three of them and none worked on my computer but only in her system.  I bought a new computer in May of 22 and uploaded my program.  Now it wants a validation code.  Can you help?

    K
    Kurt_MQuickBooks Team
    QuickBooks Team
    December 19, 2022

    I appreciate you for joining the thread, @19452. Let's work this out so you can proceed to get a validation code for your QuickBooks Desktop (QBDT).

     

    Before anything else, know that I understand the urgency of this matter. As much as I'd like to help you get through this, you'll want to reach out to our Customer Care Team so they can help you get a working Validation code for your QuickBooks product.

     

    Since you can't access your application, you can visit this page to speak without representative outside QuickBooks: Contact QuickBooks Desktop support.

     

    In addition, here's an article to help set up your company file: Get started with QuickBooks Desktop.

     

    You can also visit this page to help you manage the payments you receive in QBDT: Take and process payments in QuickBooks Desktop.

     

    It's always a pleasure to have you in the Community, @19452. You can also post here again if you have any additional QuickBooks-related concerns. I'll be here, ready to help you. Take care, and have a nice day!

    A
    ADUMASHA
    May 3, 2024
    Pls I need a validation code
    4
    4Gal
    Level 5
    May 3, 2024

    @ADUMASHA  

    Which QB Desktop year version?

    C
    ChristineJoieRQuickBooks Team
    QuickBooks Team
    May 3, 2024

    Hello there, ADUMASHA.

     

    If you cannot find a validation code or need further assistance, I recommend contacting QuickBooks customer support directly for our QBO and QBDT products. They will be able to provide you with an official validation code or guide you through resolving any issues with your account. Visit this Contact link to connect with our support team for help. From there, you can follow the steps outlined below:

     

    1. Click Continue.
    2. Select your edition, then enter your brief concern in the box.
    3. Tap Continue.
    4. Select the Chat or Callback option.

     

    It's been a pleasure assisting you in the QuickBooks Community. Please feel free to post here again if you have any other QuickBooks-related questions or concerns that arise. I'll be available and ready to help you to the best of my abilities.

    M
    Mantanna
    August 10, 2024

    Am in the same boat.. been on chat line 2 days 3 hrs a time still waiting on valudation code of quickbooks pro 2008

    D
    Deity Alpha
    Level 1
    August 10, 2024

    @Mantanna 

    QBD 2008 is too old and they won't bother to provide the activation code. Consider to upgrade to a newer version with a non subscription license.

    F
    FaithA
    Level 1
    August 10, 2024

    I understand that time is of the essence, Mantanna. Let me guide you to the appropriate support channel to address this matter promptly.

     

    Obtaining your validation code is crucial for activating your QuickBooks Desktop product. To do so, we'll have to perform certain steps to get them. Thus, if you have registered your QuickBooks software with Intuit, you can retrieve your validation code by logging into your Intuit account. 

     

    1. Sign in to CAMPs using your product's credentials.
    2. Then, look for the 2022 version of QuickBooks.
    3. From there, click on the Products and Services, select Details, and follow the onscreen instructions to retrieve your validation code.

     

    I understand that you’ve already reached out to our chat support team. However, for a more efficient resolution, I recommend contacting our customer support directly. They have the necessary tools to generate validation codes and activate your QuickBooks. Make sure you sign in to your Intuit account to request that we call you. Please follow these steps:

     

    1. Open QuickBooks.
    2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
    3. Select Contact Us.
    4. Give a brief description of your issue, then select Continue.
      • Sign in to your Intuit account, select Continue, and then Continue with my account. If you don't already have an account, make sure to Create a new account.
      • We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
    5. Select to chat with us or Have us call you.

     

    I'd also like to share that QuickBooks Desktop 2021 software (and prior versions) was discontinued after May 31, 2024. This article will go through the policy in detail. Please feel free to give it a read anytime: QuickBooks Desktop service discontinuation policy.

     

    You can also check out this article to learn how to send your file to our Data Services team: QuickBooks Data Services FAQ.

     

    Please return to this thread again if you have further queries on the validation code for QBDT. Just hit the reply button and the Community will be available to assist you as best as we can.

    A
    Ally11
    September 12, 2024

    Hi I have Quickbooks enterprise solutions:Accountant Edition 18.0 I need a validation code

    O
    On Beta
    September 12, 2024

    @Ally11 

    Do you need to reinstall your license?

    Can you login to CAMPS and find your license code there?

     

    J
    JanbonNQuickBooks Team
    QuickBooks Team
    September 12, 2024

    Hello there, @ally1. I'm here to provide information about getting a validation code for an older version of QuickBooks Desktop (QBDT).

     

    Since your QBDT 2018 version is already discontinued, it's out of our technical support to provide one. Your best option is to gradually upgrade to a currently supported version or purchase a new one.

     

    Moreover, you can access your CAMPS to get your validation code.

     

    1. Sign in to CAMPs using your product credentials.
    2. Locate the 2022 version of QuickBooks.
    3. Click on Products and Services, then select Details.
    4. Follow the on-screen instructions to retrieve your validation code.

     

    For more details, please refer to this article: QuickBooks Desktop service discontinuation policy.

     

    Additionally, please refer to this article about setting up your company file: Get started with QuickBooks Desktop.

     

    Let us know if you have other concerns with your validation code in QBDT. We're here to help you in any way we can.

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