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Reinstall Quickbooks Desktop to a different computer

Forum|Forum|5 years ago
July 14, 2020
5 replies
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I need to install Quickbooks Desktop 2020 on a new pc. I can't uninstall it from the old computer because it has crashed. I do have my license key and a backup to restore. Can I still do this manually? All instructions refer to actions to take on the old pc first. Please help.

QuickBooks Desktop

Best answer by IamjuViel

Hello there, @FishNtg.

Yes, you can directly download a new installer from the Downloads and Updates page. Once completed, you can install it on your new PC. Let's get it started!

First, let's download the QuickBooks installer. Here's how:

Go to: https://downloads.quickbooks.com/app/qbdt/products.
Select your QuickBooks versions by choosing the country, product, and year version.
Hit Search.
Click the Download button.

Once completed, you can now proceed with the installation process.

Run your downloaded QuickBooks 2020.
Click Yes on the pop-up message.
Choose Next to begin the installation.
Select the I accept the terms in the license agreement box and click Next.
Enter your License and Product numbers, then select Next.
Follow the on-screen instruction to complete the installation.

You are now ready to activate QuickBooks Desktop 2020. Just click the Help menu once the program opens and click Activate QuickBooks. You can refer to this article for more detailed steps: Activate QuickBooks Desktop for Windows.

Also, you can use this article to resolve unexpected errors after the installation: Fix Common QuickBooks Desktop Installation Errors.

Let me know how it goes by leaving a comment below and we’ll take it from there. Have a good one!

IamjuVielAnswer

Level 8

Hello there, @FishNtg.

Yes, you can directly download a new installer from the Downloads and Updates page. Once completed, you can install it on your new PC. Let's get it started!

First, let's download the QuickBooks installer. Here's how:

Go to: https://downloads.quickbooks.com/app/qbdt/products.
Select your QuickBooks versions by choosing the country, product, and year version.
Hit Search.
Click the Download button.

Once completed, you can now proceed with the installation process.

Run your downloaded QuickBooks 2020.
Click Yes on the pop-up message.
Choose Next to begin the installation.
Select the I accept the terms in the license agreement box and click Next.
Enter your License and Product numbers, then select Next.
Follow the on-screen instruction to complete the installation.

You are now ready to activate QuickBooks Desktop 2020. Just click the Help menu once the program opens and click Activate QuickBooks. You can refer to this article for more detailed steps: Activate QuickBooks Desktop for Windows.

Also, you can use this article to resolve unexpected errors after the installation: Fix Common QuickBooks Desktop Installation Errors.

Let me know how it goes by leaving a comment below and we’ll take it from there. Have a good one!

F

FishNtgAuthor

Thanks @IamjuViel I've got my company up and running again!

IamjuViel

Level 8

That's music to my ears, @FishNtg.

QuickBooks Desktop is designed to help business owners like you achieve a better work/life balance. I'm thrilled to hear that our software is helping you stay on track.

By the way, if there are any features you'd like to learn more about, our Community articles can come in handy: https://quickbooks.intuit.com/community/Help-articles/ct-p/help-articles-us.

Feel free to leave a post or comment below if you have other questions about using QuickBooks to manage your finances. I'm always here to help.

A

alspcarol

I have an old program QBpro 2017.

MJoy_D

QuickBooks Team

I can help you reinstall QuickBooks Desktop Pro 2017, @alspcarol.

Are you trying to reinstall QuickBooks Desktop (QBDDT) Pro 2017 to a different computer? If yes, you can follow the steps provided by IamjuViel above.

Just make sure that that your computer's operating system, hardware, software, and other requirements are compatible to run QuickBooks Desktop 2017. Then, ready your product and license numbers.

You can get the installer for QuickBooks Desktop Pro 2017 by going to this Downloads & Updates page.

Once done, you can now install this to your new PC:

Locate the downloaded setup file on your computer.
Click to launch the setup.
Follow the prompts to finish installing your QBDT.

After that, activate your QBDT:

Go to the Help menu and select Activate QuickBooks.
Follow the prompts to finish installing your QBDT.

Check these articles for more information:

You can also follow this guide on how to move your company files to another computer.

Let me know if there is anything else that I can help you with or you mean something else, by leaving a comment below. I'm always here ready to help. Have a wonderful day!

E

ebbiebreaux

i dont have my license number ( its been some time)

M

mv32

Level 8

It may be some time and you're always welcome here, @ebbiebreaux.

Thanks for joining the thread, I can help you find your QuickBooks Desktop (QBDT) 2017 license number.

Once done opening QBDT, simply press F2 to pull up the Product Information. This includes your product number, license number, version, release, and other information. Then you can take note of the license number.

However, if you bought a digital version of QBDT from our website, your product information can be seen in your original purchase confirmation email. Also, if it's purchased from a retail store, look for this label on the original packaging next to the UPC Code.
This image shows the label on the original packaging of the QuickBooks Desktop Box. The license number is at the top, product number on the bottom.

I've added an article as your reference on how to see your license number: Find QuickBooks Desktop and Point of Sales product and license info.

Additionally, when you registered your product to Intuit, you can get your information online via the account management portal (CAMPS) to get your product and license number.

If you have more questions about getting your license number, kindly comment below. I'll wait for your response to help. Stay safe and have a nice day ahead!

E

Esmdoris

Hi

I was able to download QB desktop but the payroll is not taking taxes out. When I update complete payroll is says to I have no internet when I do.

What do I do please?

Doris Monticone

ESM Company Inc.

[email address removed]

[phone number removed]

C

Candice14

Level 8

Hey, @Esmdoris.

Welcome to the Community! It's great to see a new face on this thread.

The best route to take when receiving the no internet connection error is to reboot/restart the system (computer). This will allow the internet to connect properly to QuickBooks again.

If this doesn't work, I recommend reconfiguring the internet connection. Afterwards, your account should function properly.

Feel free to come back and give us a run down of how these steps done to resolved your issue. I'm only a post away. I'll be just around the corner if you need me again!

N

noPaws321

I need help to reinstall can someone walk me through it?