Thank you for reaching out! I'll ensure you get the right person to check why you're being charged for $172.
I recommend reaching out to our Customer Care Support team. They can securely pull up your account, review your billing info, and assist you with your concern.
Here's how:
Select Assistant from the top bar.
Type in "Talk to a human," then press Enter.
Enter a short description of your concern.
Select Message an agent or Get a callback.
For more details about our support availability, refer to this article: Contact Support.
Additionally, you can update your billing and subscription info through your QuickBooks Self-Employed account. This helps everything stay accurate when there's a need to make some changes.
Let me know how the call goes and add a comment below if you have additional concerns. I want to ensure you get all the help you need to avoid any unnecessary charges. Take care and have a good one!
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