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October 5, 2022
Question

Site freeze when using tags

  • October 5, 2022
  • 1 reply
  • 1 view
The site keeps freezing and won't save updates when I add notes and tags to a transaction - help?

1 reply

Angelyn_T
Moderator
October 5, 2022

Hi, cmartincoleman-g. Let me provide updates about adding tags and notes in QuickBooks Self-Employed (QBSE).

I value your time and effort in trying to add notes and tags to your transactions. I want you to know that other users are reporting the same experience and our engineers are now working together to find a resolution as to why the page went unresponsive when categorizing your entries or saving notes and tags.

 

At this time, I'd suggest reaching out to our QBSE Support. This way, a live representative can add your company name to the list of affected users. Once added, you'll automatically receive an email notification about the updates.

 

On the other hand, you may review the resources from this link for more tips while categorizing your transactions: Categorize transactions in QuickBooks Self-Employed. You can also create and use rules to quickly categorize recent and past transactions.

 

Please extend your patience while our team is looking for a fix to this issue. If you have any other concerns, let me know by leaving a comment below. I'll be here to help. Keep safe!