When I print an invoice it doesn't print the boxes and lines, it only prints what I've entered? How can I get it to print everything?

Thanks for joining this thread, MagicCCR.

To identify if the issue is with the template, let’s print an invoice using the sample file. Here’s how to open one.

1. In your company file, tap the File menu at the top and choose Open Recent.
2. From the list, choose which sample data you want to use and click on it to access the transactions.
3. Go to the Customers menu to select Customer Center.
4. Under Customer: Job, choose the client you’re working on to see the Transaction List page.
5. Next, double-click on the invoice to view more details.
6. Click the drop-down for Current Template and pick which one to use.
7. Once done, hit the Printer icon.

If it prints correctly, go back to the original company data and then create a new template.

1. On the Invoice page, hit the drop-down for the Current Template to choose the New template menu.
   
2. When the Layout Designer page opens, select the information you want to see on the form.
   
3. From there, you can add a logo, change the fonts, and add text boxes or borders.
4. Once done, click the File menu at the top and choose Save As to enter the form’s name.
5. Hit OK to keep the changes.

For an overview on how to add a brand on your sales forms, download this link and proceed directly to page 225.

Let me know if you have questions while working in QuickBooks. Please know I’m here to make sure you’re taken care of. Have a good one.