Greetings, @lindak1119. Thank you for joining the QuickBooks Community. I'd be happy to help share some solutions to make sure you print your checks without your accountant's name. Are you trying to print vendor checks? If so, did you enter your company's name on the vendor's profile? If you did, let's ensure the name on the Print on check as field is correct. Here's how: On the left pane, select Expenses. At the top left, select the Vendors tab. Find and click the vendor's name. At the top right, click Edit. On the Print on check as field, make sure to uncheck the Use display name box and enter the company name. Click Save. However, if you're referring to a paycheck, that name is based on the company's information. Here's how to check: At the right, click the Gear icon. Select Account and Settings. On the left pane, select Company. Click the Company name section. Make sure the company's name is correct. If you'll make any changes, click Save. Click Done. That'll print the company's name on your checks correctly. If you need additional help, feel free to reach out to our Phone Support to help you get to the resolution quickly. Drop me a comment below if you have any other questions about printing checks in QuickBooks Online. I'll be happy to help you out.

Level 7

Question

When I print checks i only want to print the company name . Its adding on the first line the personal accountant name of the company.

Forum|Forum|7 years ago
November 28, 2018
5 replies
52 views

No text available

QuickBooks Online

M

MaryGraceS

Moderator

Greetings, @lindak1119.

Thank you for joining the QuickBooks Community. I'd be happy to help share some solutions to make sure you print your checks without your accountant's name.

Are you trying to print vendor checks? If so, did you enter your company's name on the vendor's profile? If you did, let's ensure the name on the Print on check as field is correct.

Here's how:

On the left pane, select Expenses.
At the top left, select the Vendors tab.
Find and click the vendor's name.
At the top right, click Edit.
On the Print on check as field, make sure to uncheck the Use display name box and enter the company name.
Click Save.

However, if you're referring to a paycheck, that name is based on the company's information.

Here's how to check:

At the right, click the Gear icon.
Select Account and Settings.
On the left pane, select Company.
Click the Company name section.
Make sure the company's name is correct.
If you'll make any changes, click Save.
Click Done.

That'll print the company's name on your checks correctly. If you need additional help, feel free to reach out to our Phone Support to help you get to the resolution quickly.

Drop me a comment below if you have any other questions about printing checks in QuickBooks Online. I'll be happy to help you out.

K

kdb1213

I've tried un-checking the box with "Use Display name", I've checked the box "Use Display name" neither option removes the vendor contact name from printing on the check. Infact QB automatically adds the checkmark back to the box when it is saved. I have the "*Display Name as" set as the Vendor Company name as well as below the line that reads "Print on check as - Use display name" is also set as Vendor Company name, but it STILL prints with the vendor contact persons name on the check with the Vendor Company name. Is this a glitch? I've used QB online for years and this is the first time I have run into this issue.

ShallyMarR

Thanks for joining in this thread @kdb1213.

The information that'll appear on the printed check is the same as what you've entered in the vendor account.

To resolve the issue, remove unnecessary details in the vendor name. Let me help you how.

Here's how:

On the left pane, select Expenses.
At the top left, select the Vendors tab.
Find and click the vendor's name.
At the top right, click Edit.
On the Print on check as field, do not fill neccesarry information under Fist Name, Middle Name, and Last Name.
Click Save.

There you'll go you can print the check without the vendor contact person name.

To know more about printing checks in QuickBooks Online, please read this article for more information: Print Checks in QuickBooks Online.

Please leave your comment in reply button below if you need further assistance. We are always here to help. Have a good day!

E

Ethel_A

QuickBooks Team

We don't have an estimated time of when it will be available in QuickBooks Online, @jxt3794.

I recommend sending feedback to our product developers. It will let them consider adding the feature to print the company name only to the check.

Here's how:

In your company, tap the Gear icon in the upper-right and choose Feedback under Profile.
Enter your product suggestion in the Feedback window.
Click Next to submit.

For future reference, you can read this article to help you configure your print settings for printing checks in QuickBooks Online: Configure your print settings for printing checks in QuickBooks Online.

Don't hesitate to click the Reply button below if you have questions about printing checks. I'm always here to help. Have a great day.

J

jxt3794

@Ethel_A thanks for the utterly useless response. How about you take the time to bubble it up to your leadership instead of making me submit an obvious need.

Anyone else have a hack that actually works? This is the dumbest oversight I've ever seen.

F

FVFC

I'm amazed that this was submitted 2yrs ago and the response is to submit it to development. This is not an enhancement request, it's a bug fix and should been fixed within weeks. I just switched from Xero to QBO, and I've had such a hard time printing checks. I thought it was some rookie mistake that I kept getting the contact name printing on the checks. Shouldn't be this hard to just print a check. It took me hours just to get the printing alignment correct and it's still not that great because I can't control the individual fields on the template. You guys need to work on your templates and give users more control on formatting. If someone wants to drop a company name or contact on the check, so be it...give us the option to add or remove data fields, like memo, address, etc. I had those options in Xero with their templates for Purchase Orders, Invoices, check vouchers, etc. I don't see that option anywhere in QBO.

Z

ZaraLA

I am unable to write a check from a vendor tab.

The vendor account does not list all the outstanding invoices in order for me to match my check and the invoice.

The check is not populating.

Is anyone having the same issue?

Thank you for your time.

Rubielyn_J

Level 8

It's my priority to make sure you write checks in QuickBooks Online, @ZaraLA.

Typically, you can write a check in the Vendor tab and it should populate accordingly. Since it's not happening on your end, we can perform some troubleshooting steps to fix this.

There are instances when the browser is full of commonly used page resources, which results in errors or odd behavior. Let's use a different or private browser to view your account. You can use either of these shortcut keys to access one:

Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Safari: Command + Shift + N

Then, make a check in QBO. Once it appears, go back to your regular browser and clear its cache. This is done to speed up the process the next time you create a transaction in QuickBooks. Also, an alternative way is to use other compatible browsers.

Additionally, I've compiled some articles you can utilize to help manage checks in QuickBooks:

Feel free to get back to this thread if you have further questions about writing a check. I would be glad to assist you again. Have a pleasant day!

Z

ZaraLA

Hi and thank you for your reply. I have done clearing cache and cookies and the problem still persist. have done Incognito as well I am pretty perplexed.

A

Admin081123

This is also happening to me. My company has QBs Essentials w-Payroll Core. I followed your instructions to this issue resolution but I don't have the option to uncheck the Use Display Name box as you recommended. Any suggestions would be helpful. I am experiencing issues between types of plans (our companies have tow different plans), could this be the same issue?

"On the Print on check as field, make sure to uncheck the Use display name box and enter the company name"

Z

ZackE_

Moderator

Thanks for becoming part of the Community, Admin081123.

While editing vendor profiles, you can use your Name to print on checks field to enter a name you'd prefer to have appear on their printed checks.

Here's how:

In the left navigation bar, go to Expenses, then Vendors.
Find a vendor and click their display name.
Hit Edit.
In your Name and contact section, enter a name you'd prefer to have printed on checks in the Name to print on checks field.
Select Save.

After saving your changes, you'll see the name you entered in your Name to print on checks field when printing checks for the vendor.

I've also included a detailed resource about managing vendors which may come in handy moving forward: How to add & manage vendors

Please feel welcome to send a reply if there's any additional questions. Have a great Friday!

A

Admin081123

This isn’t a resolution. I see in the comments that this has been a years-long issue & a dumb one at that.

I have only been using online for four months and that is one of the first things I noticed in Vendors & Customers. Sometimes I have 5 people that I have to cc when sending & I have had to create a separate database with all of the names & emails in it to copy & paste into the email Cc area.

I agree that the contact information is minimal as it is in Online & removing it altogether is not a resolution. You should not have discontinued Desktop it was working just fine. Because of payroll, we were forced into changing.

9

9130357811322596

I just submitted feedback to Product Engineering as suggested from the last rep I spoke to in addition to all the responses by intuit employee posts on this thread.

Here's what I sent to engineering, let's see

TO PRODUCT ENGINEERING:

RE Check Printing for Vendor Payments

It looks like this has been a longstanding issue since I'm reading a KB article from 2018, over 5 years ago, where other users have vented their frustrations. See the below article link for any specifics needing to be filled in:

https://quickbooks.intuit.com/learn-support/en-us/install/re-when-i-print-checks-i-only-want-to-print-the-vendor-company/01/842356/highlight/false#M30127

The Issue:
When printing a vendor check payment, the contact First Name and Last Name appear on the first line item of the mailing address.

The Problem with this:
The vendor profile has a "Contact Details" section for a reason, such as reporting or so anyone in the company who looks at the vendor can see who our contact is.

Another problem I had:
Several checks were returned to me because the vendor contact name printed on the mail to address and several banks won't cash them. The ONLY name on the check should be the Company Name.

The Workaround proposed so far:
"Leave the company contact fields blank so the contact name does not print in the mail to address fields on the check."
This is ridiculous.
It's like saying to buy an "upgraded and more convenient car" only to find out it comes with 3 tires. Does it work.. technically yes. Is it a good product... I think the QB user base has an opinion on that.

When will this basic function be fixed? This causes operational issues from reporting, accurate record keeping, and inability to make vendor payments.
I get phasing out desktop, it’s a natural progression our world is going to. Make the basics of this product tenable.

M

MirriamM

QuickBooks Team

Hi there,

We recognize that each company has unique needs, and I can see how the feature you're looking for would benefit and empower your business.

Though we don't have a specific timeframe for when this will be made available, rest assured our latest news and updates, including product improvements, will be posted on this link: QuickBooks New Features and Innovations.

For future reference, here's a great resource to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end guide for QuickBooks Online.

If there's anything else you need help with, please let me know by commenting below. I'm always here to answer any questions you may have. Take care.

9

9130357811322596

Are you inferring that being able to make an AP check run without having the vendor contact person's name show on the address block is somehow unique to my specific business? Either you 1) didn't read read the problem or based on prior Intuit responses 2) don't care.

Is this on the product map to get fixed?

This is a product bug.

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