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August 7, 2026
Question

How do I reconnect VAT when it comes unsynced? It is not working when I click the usual button

  • August 7, 2026
  • 1 reply
  • 9 views
I need to file a VAT return today and QuickBooks has become unsynced from HMRC. I tried to log back in with the usual button but when clicking it, it takes me to the home screen with an error message that says 'URL not found'

1 reply

QuickBooks Team
August 7, 2026

When you reconnect Making Tax Digital (MTD) for VAT in QuickBooks Online, make sure you configure your VAT settings correctly and that your VAT registration number matches HMRC's records. To reconnect, you can follow the steps in this article to enable MTD for VAT in QuickBooks Online: Set up MTD (Making Tax Digital) for VAT in QuickBooks.

 

If you still encounter the same error when reconnecting MTD to QuickBooks Online, follow the step-by-step troubleshooting instructions in this article: Fix Making Tax Digital (MTD) issues for VAT and Income Tax in QuickBooks.

 

After you resolve the error and reconnect successfully, you can submit your VAT returns digitally to HMRC.

 

Let us know how it goes. We’re here to help if you need further assistance.