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nigel1
February 7, 2019
Solved

Will the newer desktop versions be MTD (making tax digital - UK) compliant or are all users of the desktop version going to have to convert to online?

  • February 7, 2019
  • 2 replies
  • 4 views
No text available
Best answer by Mollcons

I don't know for certain, but Intuit will not be dropping Desktop in a hurry. There are a lot of Desktop customers in the UK, some of whom run multiple companies on it. For Intuit not to implement MTD would generate a hell of a lot of angry customers, who between them probably make Desktop a viable product.

MTD does not come in until next April. So I would expect to see beta versions of QBD arriving for testers later this year.

2 replies

M
MollconsAnswer
February 7, 2019

I don't know for certain, but Intuit will not be dropping Desktop in a hurry. There are a lot of Desktop customers in the UK, some of whom run multiple companies on it. For Intuit not to implement MTD would generate a hell of a lot of angry customers, who between them probably make Desktop a viable product.

MTD does not come in until next April. So I would expect to see beta versions of QBD arriving for testers later this year.

    J
    Jason_Grant
    February 7, 2019
    would like an update on this answer please - JG 21.09.18
    JackS
    JackS
    Level 3
    March 11, 2019

    Hi @Jason_Grant , @nigel1 and @Mollcons , thanks for posting to the community as it's a very good question. 

     

    QuickBooks desktop users will not have to convert to our online product as we'll be releasing a MTD compliant version of QuickBooks Desktop at the end of this month (March) providing you have QuickBooks 2019. 

     

    Thanks

     

     

    K
    kjabook
    August 1, 2019
    If any QB agents are reading this , then let me just say thats its virtually impossible to purchase 2019 on a monthly subscription as I think there is only 1 employee who actually deals with desktop version and I ended up being diverted to a company based in Ireland who sold it to me but had to pay nearly £400 in one go yes 2019 is apparently MTD compliant but god knows how you authorise the software As a QB customer for many years I am very angry at the whole upgrading process !!!
    K
    kjabook
    August 1, 2019
    As an added update - have just filed the first MTD return and guess what - the software has now completely frozen Yay Quickbooks thanks for taking up huge amounts of my time - I may actually bill you for it
    J
    JanyRoseB
    Level 5
    August 1, 2019

    I appreciate you for posting your concern here in the Community, @kjabook.

     

    Allow me to step in and help ensure to isolate the issue in your QuickBooks Desktop so you can get back to your business right away. 

     

    I'm glad to know that you've upgraded your QuickBooks to the latest version. I understand that price is an important factor for your business. Intuit is doing its best to meet the accounting needs by investing in technologies making QuickBooks useful and productive to use.

     

    To resolve the issue of your QuickBooks, we'll want to run the QuickBooks Install Diagnostic Tool (QBInstall Tool). This will help us identify any component issues related to your QuickBooks Desktop.

     

    First, follow the steps below:

    1. Download the QuickBooks Install DiagnosticTool.
    2. Save the file somewhere you can easily find it (like your Windows desktop or downloads folder.)
    3. Agree to the terms of service.
    4. Open the file you downloaded. It's called QuickBooksToolsHub.exe
    5. Follow the onscreen steps to install.

    Once done, you can now use the QuickBooks Install Diagnostic Tool:

    1. If you have any open versions of QuickBooks, close them.
    2. In the QuickBooks Tools Hub, select Installation Issues.
    3. Select QuickBooks Install Diagnostic Tool. This can take up to 20 minutes to run.
    4. When the tool finishes, restart your computer.
    5. Update Windows. Updates prevent and often fix install errors and more.
      a)    Review the “how to manually update” sections of this Microsoft article to update your version of Windows.
      b)    Restart your computer once the updates finish. 

    If the issue persists, I recommend contacting our QuickBooks Desktop Support Team. They have additional tools to pull up your account and do a remote session to investigate this further.

     

    You can contact our customer support through this link: https://quickbooks.intuit.com/uk/contact/. 

     

    For future reference, you may want to visit these articles below:

    Please know that I'm just a post away if you have any other questions about the MTD or QuickBooks service for UK. Have a good day ahead. 

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