Can I recover my product items list?

I appreciate you for pointing this out, @accounts494. I'm here to ensure you'll able to recover the item list in QuickBooks Online (QBO).

To start, let's verify that the items are not inactivated and ensure that you're logged in to the correct QBO account. If they are set to inactive status, you can't view them on the list. With that, I'll show you how to change it to active.

1. Select the Sales menu and choose Products and services.
   
2. From there, click the small gear icon.
3. Next, check the Include inactive box.
   
4. If verified, just select the Make Active button to inactivate them again.
   
   
   

I'm adding this article for more guidance: Change product and service item types in QuickBooks Online.

Just in case you want to run and customize reports to keep track of your inventory, you can check out this article for detailed steps: Use reports to see your sales and stock status.

Come back to this post if you have other concerns or follow-up questions about products and services, @accounts494. I'll be right here to help.