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February 5, 2021
Question

How do you make a paid customer invoice active?

  • February 5, 2021
  • 1 reply
  • 1 view
No text available

1 reply

JessT
Moderator
February 5, 2021

Hi irene18!

 

From what I'm getting, the invoice was paid then turns to be unpaid, and you wanted to make it paid again. If this is so, you can simply open the invoice and pay it. Then, on the next page select the unlinked payment transaction if it shows. If not, enter the payment amount like paying a fresh invoice.

 

Let me know if you have other questions in mind.