I upgraded my account to track inventory - so I am on the plus version but I can't activate Track Inventory Quantity on Hand. How do I fix this?

We can troubleshoot this using an incognito window to ensure you have a smooth experience monitoring your products and services, @Yusrie. I’d be glad to guide you through this process and share additional fixes.

Before you can track your inventory, you want to ensure you've allowed the feature first in the Account and Settings as this doesn't turn on automatically.

If you've already done this and can't activate it, we can go into incognito mode to access the product with a clean slate. Depending on your browser, you can use the following shortcuts:

• Google Chrome and Microsoft Edge: Ctrl+ Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P
  

If you turn on the feature, please return to your regular browser and clear the cache for a fresh start. Alternatively, you can switch to other supported browsers.

In addition, we have various reports such as the Sales by Product/Service Summary or the Stock Valuation Summary to view top sellers, what’s on hand, cost of goods, and more: Use reports to see your sales and stock status in QuickBooks Online.

If you have further questions about inventory or stock tracking QuickBooks Online, please click the Reply button below. I’ll be sure to respond promptly.