In the last month or 2 I have been having issues with the customers unbilled time listing. I want to sort in descending order and the sort no longer works. Any ideas?

Welcome to the QuickBooks Community, @Parks Accounting.

I'm here to help ensure you can sort your invoices with a custom field.

I want to make sure this problem gets taken care of. We can execute troubleshooting steps to address your concerns. Therefore, I recommend trying some browser troubleshooting methods. It will refresh the connection, and any changes will become active.

To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.

Just in case you want to run and customize reports to view all your sales transactions in QBO, you can check out this article for more guidance: Customise reports in QuickBooks Online.

Please feel free to leave a comment below if you require further information or assistance with managing invoices. I'm here to provide support and answer any questions you may have.