We are trying to make contact with Quickbooks but no one is getting back to us. What do we do?

Thanks for joining us here in the Community, @viljoen-gudgu-co.

You've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.

On the other hand, we've recently updated our customer care experience. The best way to reach our support team is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel.

You can visit this link for more details on how to contact our support, along with our operating hours: QuickBooks Online Support Team. 

I also have here a reference that you can visit about some help articles, which contains information on how QBO works, together with some troubleshooting steps for its common errors: Get started with QuickBooks Online.

Know that you can always get back to me here if there's anything else that you need. I'll make sure you're all set. Have a good one!