For some reason I can no longer preview my quotes/invoice when hitting preview?? It just keeps scrolling & scrolling & scrolling. This is on my mobile app...

Hi there, trickey10.

Thanks for posting here in QuickBooks Community. I'll provide information on why you're no longer preview your quotes/invoice when hitting preview. Then, to share steps on how to fix this unusual behavior in your QuickBooks Online mobile app.

There are times performance issues in QuickBooks Mobile App can be caused by a full cache. And, this can also be the reason that you're no longer preview an invoice.

To fix this, I suggest performing basic troubleshooting steps. Let's start by resetting the app data to clear the cache and refresh it into its default state.

Here's how:

1. Click the Help menu. 
2. Click Reset App Data.
3. Close the app when the process completed.
4. Be sure to right-click the app and Run as Administrator when re-opening.

If the issue still persists, I suggest uninstalling/reinstalling the QuickBooks app. This is to ensure you get the most recent version of the application. You can get the detailed steps in this article: QuickBooks App for Windows and Mac: General support.

Please check the articles below on how to check out the FAQ to view different information and see some of the features available in the QuickBooks Online app.

• QuickBooks Online Mobile app FAQ.
• Features of the QuickBooks Online app.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.