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October 20, 2020
Question

How do i get accurate viewing information on number of times an invoice is viewed? Quickbooks is telling me one invoice has been viewed over 150 times in a 4 min window?

  • October 20, 2020
  • 1 reply
  • 1 view
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1 reply

Rebecca_A Product Champion
October 20, 2020

Hi info1338, 

 

While the status bar is correct in telling you when an invoice is sent, viewed, paid etc we are aware of an ongoing issue with the time it reflects as well as the number of views. It is something we are looking into but we don't have an ETA on when it will be resolved. 

 

If you're needing to confirm specific details or have any other questions please contact  the Support Team and one of our experts will assist you further. 

 

Thanks, 

Rebecca