How do I stop one customer being issued with an automatic invoice on the 1st day of each month?

I can guide you in modifying your recurring invoices, so you can prevent them from automatically sending to a customer, jtorbiner.

Let's edit the form and change its type from Scheduled to Unscheduled so nothing happens until you choose to use it. To do that, follow the steps below:

1. Go to the Gear icon and select Recurring Transactions.
2. Locate the template from the list, then click Edit.
3. On the Recurring Invoice page, pick Unscheduled in the Type drop-down arrow.
4. Under Options, untick the checkmark on Automatically send emails.
5. Press Save template.

Additionally, you can switch the type to Reminder to control when to review, revise, or mail it. For more tips, refer to this article: Edit a recurring template in QuickBooks Online.

Furthermore, check out this reference to make the layout more appealing to your customers: Customise invoices, estimates, and sales receipts in QuickBooks Online.

Once everything is set, utilize this material to register settlements seamlessly: Record invoice payments in QuickBooks Online.

Getting invoices paid on time is crucial for your business and cash flow. Please add a response if you have other questions about handling receivables. I'm here whenever you need help. Have a great day.