How to correct a pay run that the super payment have been made

Hi jching216,

Thanks for posting in the Community!

Since we're unable to unlock the pay run due to super payments processed, we need to create a new or ad hoc pay run to correct the original pay. Use the same pay period and pay date on the ad hoc pay run, and enter a negative earnings to offset the incorrect pay run.

You can use your usual pay schedule or create a separate pay schedule with the same frequency and name it ad hoc. 

To create an ad hoc pay run:

1. Click on the Payroll tab.
2. Click on New Pay Run.
3. Select the pay period and pay date of the original pay period affected.
4. Select Manually add employees to this pay run.
5. Click on Create.
6. Click on Pay Run Actions and select Add employees.
7. Click the employee name to show the Earnings and make the necessary changes by putting a negative figure.
8. Click on Actions.
9. Click on Save.
10. Finalise the pay run when ready.

Once done, create and lodge the pay run to the ATO to update the year to date figures of the employee.

Check this link for your reference about how to: Create an ad hoc or off-cycle pay run in QuickBooks Payroll.

Feel free to post again in the Community if you have payroll questions.