I can't open Invoices or Bills - I just have a revolving green circle - what should I do?

I'll help you fix this,Free-67

QuickBooks Online uses browser cache and cookies to load the pages faster. At times, these accumulated files become corrupted causing strange behaviors in the program. To rule this out, you can open your QuickBooks company in a private window. Here are the shortcut keys:

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

If you're now able to open your transactions, go back to their regular browser and then, clear its cache to delete the accumulated junk files and improve your browsing experience. Alternatively, you can switch to other supported web browsers to further isolate the issue.

For tips in managing your vendor and customer transactions, you can browse a topic from these links:

• Sales and customers
• Expenses and suppliers

Drop me a comment below if you have any other concerns or additional questions. Have a pleasant day ahead.