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September 27, 2021
Question

I did 2 adjustment notes to clear old invoices, they recently did pay and I just hadn't linked them to the banking yet. How do I delete the adjustment note?

  • September 27, 2021
  • 2 replies
  • 2 views
No text available

2 replies

QuickBooks Team
September 27, 2021

Hi JessB,

 

I've got the steps on how to delete an adjustment note in QuickBooks Online. Please see steps below. 

 

  1. Go to Sales and select Customers
  2. Select the customer and open the adjustment note that you would like to delete.
  3. Select More and then Delete.

Also, deleting an adjustment note already applied to an invoice will change the status of an invoice to open. If the payment is already showing on the Banking tab, you can match it to the invoice to marked it as closed and paid. 

 

Let me know if you need any help be leaving a comment below. Have a nice day! 

QuickBooks Team
September 27, 2021

Hi JessB,

 

I've got the steps on how to delete an adjustment note in QuickBooks Online. Please see steps below. 

 

  1. Go to Sales and select Customers
  2. Select the customer and open the adjustment note that you would like to delete.
  3. Select More and then Delete.

 

Also, deleting an adjustment note already applied to an invoice will change the status of an invoice to open. If the payment is already showing on the Banking tab, you can match it to the invoice to marked it as closed and paid. 


Let me know if you need any help be leaving a comment below. Have a nice day!