I have invoices that are paid but showing up in invoices as not paid

Hello, arbor.

It looks like you are encountering some difficulties with your browser. Web browsers collect cache to speed up frequently accessed data and image loading. However, as time passes, these files can become outdated or corrupted, leading to problems like showing unpaid invoices even if they are already paid. But fret not; we can quickly resolve this issue using a private browser to isolate the problem. 

Here's how:

• Google Chrome: Ctrl + Shift + N 
• Internet Explorer/Firefox: Ctrl + Shift + P 
• Safari: Command + Shift + N

Once everything is up and you are able to see the correct paid status, I recommend going back to your regular browser and clearing the cache. This will help ensure that your browsing experience remains optimal and that any lingering cache issues are resolved. Additionally, using browsers compatible with QuickBooks Online can help optimize performance. 

Here's an article to help you manage invoice payments: Record invoice payments in QuickBooks Online.

In case you want tips on how to automatically or manually send reminders to customers when your invoices are or are soon to be overdue, you can access this article: Send invoice reminders automatically or manually in QBO. 

Don't hesitate to visit the Community if you have other product concerns or additional questions about invoice payment status. I'll be delighted to provide the assistance you need. Have a great day!