i synced the wrong pay- period in qb desktop, deleted the employee timesheet, unapproved and re-approved but the corrected time isnt coming over

The reason your corrected time isn't pulling over is that synced timesheets lock automatically to prevent duplicates. Even after deleting and re-approving the entry, the system still registers that pay period as already exported. To fix this, you can unlock the time first so it can sync over again.

Here’s how:

1. In QuickBooks Time, go to the QuickBooks dropdown and select Unlock Exported Time.
2. Choose a Start Date and an End Date.
3. Select All employees to select which employees you want to unlock time for.
4. Review the timesheets, then select Unlock Timesheets.
5. In the notice that displays, select Confirm unlock.

Once unlocked, you can unapprove and re-approve the corrected timesheet again so the fix registers on the now-unlocked entry.

After that, you can manually sync your data using a Web Connector. From there, you can update your data each time you update data in QuickBooks Desktop that needs to be updated in QuickBooks Time.

You can reply below if you have other questions. We’re here to help.