More info customer authority to disclose form from commonwealth bank

Hi userpevittandrew7,

Thanks for posting in the Community!

Are you trying to connect your Commonwealth bank in your QuickBooks Self Employed account? If so, as long as the account type you have for Commonwealth bank is supported in QuickBooks you should be able to connect your bank account on file.

Here's how you can connect your bank account:

1. Log in to QuickBooks Self Employed using web browser.
2. Click on the Profile Icon, and click on Bank accounts.
3. Enter your bank's name or URL in the search box.
4. Click Continue and enter your banks log in details.
5. Click on Connect.

If you've connected your bank account and is getting an error, please click on Refresh all in the Bank account page.

You can also check this article to learn more on how to Reconnect your bank account in QuickBooks Self-Employed.

Let us know how you go on your end by dropping a comment below. I'll be sure to get to you as soon as we can.