Unable to edit invoices

Hello there, @vernkranz. I'd be glad to help you edit your invoice in QuickBooks Online (QBO).

There are times that the browser's cache will become outdated and may cause this issue. That said, you can perform the browser troubleshooting method. However, if you've seen an error message when creating an invoice, you can let us know in the comment section below so that we can assess it and find a resolution right away.

For now, using a private window is the first step in identifying if it's related to any browser issue. Here are the shortcut keys to access it:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
• Safari: Hold down ⌘ + Option + P

If you can create an invoice this time, you can go back to the regular browser and clear its cache. This is done to clear the outdated data saved automatically in your browser to start with a clean slate. You can also use another supported browser as an alternative.

Moreover, I've added this reference you can check out just in case you want to simplify managing your invoices in the future: Set up and send progress invoices in QuickBooks Online.
 

Let me know in the comment section if you have other questions or concerns about editing invoices or if you have other questions. I'll be around to back you up. Take care!