When I try to save an invoice or payment received nothing happens

Hi zordsnray,

Are you experiencing this issue on the mobile/tablet app or on a computer browser? If you still cannot save the invoice or payment on a different browser or different device, please contact our Customer Success Team so we can investigate this further.

You can contact one of our support representatives. Ff you would like a call-back from a representative or talk to us via Messaging, follow the steps below:

1. Click on the Help (?) icon.
2. Select Assistant and enter Contact support in the chat field, and then click the Send icon.
3. You'll be asked about your concern, and you'll need to enter and send it.
4. If you can't see any related topics to your issue on what they shared, select No, get me a human.
5. Then, click Contact Us.
6. Choose either Callback or Chat.

To check the availability of our live experts, please visit this article: QuickBooks Online support hours.

Bonny