Why is payment not being excepted on one of my invoices? Other invoices are excepting payment

Thanks for posting here in the Community, @jessicanewton90-.

I'd be glad to help you receive your payment for your transactions. 

Let's try to log out and log back into your QuickBooks account to refresh your connection. 

If these steps don't work, you can resend the invoice to your customer.

If you're still unable to fix your payment issues, you may contact Customer Support:

1. Sign in to your QuickBooks company file.
2. Select Help (?).
3. Select Contact Us and follow the steps to connect with us.

Feel free to visit our Sales and customers page for more insights about managing your company's income and sales transactions.

Should you need other references for future use, please feel free to access our site: Help articles for QuickBooks Online.

Know that I'm always here if you have follow-up questions regarding the process. I'll be sure to help. Have a great day!