Can we activate a cancelled invoice?

Hi there, demi-megaserve-e. I recognize the importance of being able to reactivate an invoice that was accidentally deleted or cancelled.

While the option to reactivate a cancelled/deleted invoice is unavailable, we can utilize the Audit log in QuickBooks to view some details of the deleted transaction. To pull up the report:

1. Go to the Gear icon.
2. Choose Audit Log.
3. Look for the deleted transaction. You can use the Filter ▼ dropdown menu to easily find a specific transaction.
4. Once you find the deleted invoice, hit View.

After that, take note of the invoice information and then recreate it.

I've added this article as a future reference in recording payments: Record invoice payments in QuickBooks Online.

You're always welcome to post here in the Community if you have follow-up questions or other concerns about invoices. We'd be glad to help.