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1 reply

RazzieE
QuickBooks Team
March 5, 2026

Hi there, Tanya. When your running balance is not showing in your cash account, it is likely because the Running Balance column has not been enabled in your view.

 

To fix this, click the Gear icon within your cash account to confirm your column settings. Once you select the Running Balance checkbox, refresh your page to display the column.

 

If you have any follow-up questions, please don't hesitate to click the Reply button.