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August 6, 2026
Question

Hi, all. I don't understand why Employment Allowance switches off by itself every while. That creates a huge problem, as unexpectedly the client faces bills from hmrc.

  • August 6, 2026
  • 1 reply
  • 11 views
This has happened last year and now again. For all clients with employees, EA was off.

1 reply

QuickBooks Team
August 6, 2026

I understand how concerning it is when the Employment Allowance (EA) switches off unexpectedly. This usually happens if payroll or employer details aren’t save properly, or if there are updates to your company’s HMRC information.

 

To prevent this, double-check your EA settings after making any company updates or submitting payroll.

 

If the Employment Allowance keeps switching off unexpectedly after you've confirmed eligibility and settings, please reach out to our Intuit Experts. They can look into your specific account and help get it sorted out.

 

Feel free to leave a reply below if you have any other questions about QuickBooks.