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August 6, 2026
Question

Hi, all. I don't understand why Employment Allowance switches off by itself every while. That creates a huge problem, as unexpectedly the client faces bills from hmrc.

  • August 6, 2026
  • 1 reply
  • 3 views
This has happened last year and now again. For all clients with employees, EA was off.

1 reply

QuickBooks Team
August 6, 2026

I understand how concerning it is when the Employment Allowance (EA) switches off unexpectedly. This can happen if payroll settings are not saved properly or if there are changes in company details or employee eligibility within QuickBooks Workforce Payroll.

 

To prevent and resolve this issue, please double-check your EA settings after any updates or after submitting payroll.

 

If the Employment Allowance keeps switching off unexpectedly after you've confirmed eligibility and settings, please reach out to our Intuit Experts. They can pinpoint the cause and help get everything working properly again.

 

Please feel free to leave a comment below if you have any other questions about QuickBooks.