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January 7, 2026
Question

I am creating invoices and the system is adding multiple decimals to the rate. E.g i am entering 152.82 and it chnages to 152.8200295. It does it randomly

  • January 7, 2026
  • 1 reply
  • 1 view
If i edit and try to save the correct figure it reverts. Its not doing it on all lines of the same invoice

1 reply

JoesemM
QuickBooks Team
January 7, 2026

Hello there, clavdh.

 

Let’s go through some troubleshooting steps to resolve the issue of multiple decimal places in the rate when creating an invoice. Start by logging out, then signing back in to refresh the session.

 

If the problem persists, consider accessing your account using a private browsing or Incognito mode. This mode prevents data from being stored in your browser and can help resolve temporary issues.

 

Alternatively, you can switch to a different compatible browser to ensure smooth functionality.

 

If you have any further questions, please feel free to reach out. We’re here to assist.