I am unable to see the receivable balance as of 01/01/2025, even though there is an unpaid invoice recorded in 2024. how to correct this?

Hi there, accounts655. We’re aware of the issue regarding the missing receivable balance for the unpaid invoices. Our engineering team is working on getting the functionalities back to normal.

We appreciate your patience as we work to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with our operating hours: Get help with QuickBooks products and services.

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