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November 3, 2025
Question

I can no longer view or send invoices as I used to just last week

  • November 3, 2025
  • 1 reply
  • 1 view
No text available

    1 reply

    QuickBooks Team
    November 3, 2025

    I appreciate your effort in bringing this concern to our attention right away about your inability to view or send invoices, @Cadnantpm. I'll be here to assist you in fixing this so you can continue doing your business with us.

     

    One possible reason you may be unable to send or view invoices in QuickBooks Online is that your user permissions have not been set correctly. Some roles don't have access to invoices. You can coordinate with the primary admin of the account. However, if you are the primary admin, I recommend reaching out to our Live support team so they can investigate further the cause of this issue.

     

    1. Go to the Help menu.
    2. Select the Search option and type "contact support".
    3. Choose the Contact Us tab at the bottom.
    4. Enter the question, keyword, or topic you need help with.
    5. Follow the prompts, then choose a way to connect with us.

     

    Don't hesitate to comment below if you have any additional questions about viewing or sending invoices.