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June 21, 2026
Question

I have notices that the system duplicates the invoice numbers some times. I only realised it when receiving payment and looking up the invoice number. Any advise ?

  • June 21, 2026
  • 1 reply
  • 5 views
Why are two invoices with the same number , when details are different?

1 reply

QuickBooks Team
June 22, 2026

Once the transaction was saved, QuickBooks updates its sequence based on the last saved number. The system duplicates a number if you manually type the same number into a different transaction. To fix this, we can manually edit the invoice number to the correct one.

 

Here's how:

 

  1. Open your QuickBooks account.
  2. Go to the invoice that has a duplicate number. 
  3. In the Invoice no. box, enter the updated one. 
  4. Click Save and close once done.

 

To avoid duplicates in the future, I suggest manually tracking your invoice numbers per transaction or using a consistent numbering system.

 

Please let us know what else we can help you with.