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August 23, 2026
Question

Is anyone else not able to get History by account - All dates?

  • August 23, 2026
  • 1 reply
  • 12 views
It will only allow me to select "Since 365 Days ago" in the Reconciliation History by account. If I try to choose "All dates", it reverts back to Since 365 Days ago.

1 reply

QuickBooks Team
August 23, 2026

To determine if your browser is causing the issue with the "Since 365 Days" filter, we can perform a few quick troubleshooting steps.

 

Let's start by refreshing your browser using the Refresh icon, pressing F5 (Windows), or Command-R (Mac).

 

After refreshing the page, check if you can select the "All dates" option. If the problem continues, access your company using an incognito window for a clean slate, or switch to other browsers for better compatibility.

 

Keep us posted if you have any other QuickBooks Online concerns. Always here to help!