MAKE ONLINE PAYMENT INVOICES

Hi there @tharesanan! Are you running into a specific error with online invoice payments—like a link not working or a payment failing to process? Can you tell us more about your concern?

If your customers cannot see the option to pay, ensure your QuickBooks settings are correct:

1. Go to the Settings icon and select Account and settings.
2. Select the Sales tab.
3. Locate the Online delivery section and select Edit.
4. In the Additional email options for invoices dropdown, make sure Online invoice is selected.

If the payment link works but the transaction won't process, follow the advice in the Troubleshoot credit card payments section in this article: Fix payment errors for customer paying invoices online. (Note: While this article is for the US region, the troubleshooting steps generally apply globally.)

Feel free to drop a comment below if you have any other concerns!