My bank transactions are not matching automatically even through there are expense receipts in the correct date range and amount

Along with verifying the correct date range and amounts, it's also important to consider the following factors if the transactions aren't automatically matched on the Bank transactions page, Caroline:

• The affected bank account of the receipt is not the same on the Bank transactions page.
• The transaction has been reconciled.
• The receipt is already matched to another transaction.
• There are multiple currencies involved, affecting the exchange rate.

We can still use the Find other matches function to locate the correct match. Refer to the screenshot below for clarification. Please note that this is just an example to illustrate what I'm referring to.

Here's also an article that will serve as guide when matching bank transactions: Match online bank transactions in QuickBooks Online.

I'd also recommend utilizing the bank rules to effectively categorise you bank transactions. Once this is done, we can be confident that reconciling the accounts will be much easier.
 

We're always here to help if you need anything else.