payment deduction is different from the invoices

Hi there. Could you please share whether the payment was received through QuickBooks Payments (credit card or ACH) or recorded manually?  This information will help us identify the problem and suggest the best solution.

If the payment was received through QuickBooks Payments using a credit card or ACH, please note that Intuit deducts processing fees from the deposit. While the invoice shows the full amount, the actual bank deposit will be lower due to these fees.

Additionally, if a payment is applied to multiple invoices or if there is an unapplied credit, the "amount received" field may auto-calculate differently than expected.

Lastly, if you manually record the payment to the wrong invoice, it can lead to a mismatch.

Feel free to reply below with any updates or questions. I’ll be happy to help further.