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August 28, 2026
Question

Some employees did not receive their payslips even after publication. I unblocked the affected email addresses, but the payslips are still not being received.

  • August 28, 2026
  • 1 reply
  • 19 views
payslip not receive even though published

1 reply

QuickBooks Team
August 28, 2026

I understand the importance of sending your employees' payslips. Since you have already performed the necessary troubleshooting steps, I recommend contacting our Live Support team.

They can identify the cause of the delivery issue and provide a targeted solution to ensure all pay stubs reach your employees.


Reply below if you have additional concerns. We’re here to help.