URGENT: Backend Inventory Journal Issue – No Support Response

Hello, I have contacted support regarding a serious accounting issue but have not received any response, not even an automated acknowledgment. This issue is affecting my financial reports and requires urgent technical review. Summary: Inventory items were created on January 1 with cost values. QuickBooks automatically posted: Debit Inventory Debit COGS Credit Opening Balance Equity The items were later deleted. However, balances remain in COGS and Opening Balance Equity. There is no actual opening capital in the system. Reports are now incorrect due to system-generated backend entries. This appears to be a backend journal issue related to inventory setup. I urgently request escalation to Advanced Technical Support for internal ledger review. Please confirm receipt of this message and assign a case number. Thank you, Rawan