I understand that unexpected issues are frustrating, and we are dedicated to preventing such disruptions for you.
Before that, please provide more details on what footer you were trying to change and where. Additionally, it would be helpful if you could attach a screenshot to clarify the situation and enhance our understanding.
In the meantime, you can troubleshoot your browser to determine if it is a browser issue.
To do that, we can perform some troubleshooting steps. Start by accessing your QBO account in incognito to check if you can successfully change the footer. You can refer to these keyboard shortcuts:
If it works properly, switch back to your normal browser and clear its cache for QuickBooks to function smoothly. If it doesn’t work, try using a different browser.
If you have any questions or concerns, please reach out here. I'm committed to supporting you fully and ensuring you succeed.
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