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Fastech Computer
February 25, 2026
Question

When we try to add a bill, the Items/Products list is not showing. Only the Category details option is available.

  • February 25, 2026
  • 1 reply
  • 0 views
Dear Support Team, We are facing an issue in our QuickBooks Online account. When we try to add a bill, the Items/Products list is not showing. Only the Category details option is available. Previously, we were able to select products and services, but now they are not visible. Kindly check and advise how to enable the Items/Products section while creating a bill. Looking forward to your support. Thank you.

1 reply

J
Jelayca VQuickBooks Team
QuickBooks Team
February 25, 2026

Hi, @Fastech Computer. We're aware of the issue regarding the missing Items/Products list in bills. Our engineering team is working on getting the functionalities back to normal.  

 

We appreciate your patience as we work to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with our operating hours: Get help with QuickBooks products and services.  

 

Post a reply below if you have other QuickBooks-related questions.

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