why there is an error message while submitting the e-invoice, how do we find out what is wrong?

Hi, Christine. Error messages on invoices often provide valuable information about what went wrong or the cause of the issue.

It’s essential to read the details carefully and follow any suggested actions to bypass the error.

If the error message seems vague or lacks specifics, let's use an incognito window to access the product with a clean slate. You can also switch to other supported browsers for better compatibility.     

If you have any further questions, don't hesitate to reply below. I’m here to help.