Can I add a logo to the invoice? Every time I try to, it either hangs or it can’t be uploaded.

Yes! You can add a logo to your invoices, @bymommadee-gmail.

If the logo is unsuccessfully uploaded every time you do the process, make sure to meet the logo standards set by QBO.

Here are the following requirements:

• The logo is a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file.
• File size is smaller than 10 MB
• Have a bit depth ( or color depth) of 24-bits or less
• Uses the standard RGB color space (RGB)
• The shape of the logo is square. Rectangles don't work
• If your logo is CMKY-formatted, convert it into an RGB image using tools (such as Adobe Photoshop) before you upload it to QuickBooks Online.

Then, open the logo with Microsoft Paint (or Preview on Mac) and save it as .jpg with a new file name. 

If the issue persists, we can perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once you have uploaded the logo to your invoice, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

You'll want to manage your logos to your sales forms. You can utilize this article to help edit or delete logos from your invoices, estimates, or sales receipts in QuickBooks Online: Add, customise, or remove logos on sales forms

Feel free to leave a comment below if you have any other questions about adding a logos to invoices. I'm always here to help. Wishing you and your business continued success.